B499's Privacy Policy —
Your Data, Our Responsibility

01. Introduction

B499 is an internationally licensed online Sports Betting and gaming platform. We believe your privacy is a fundamental right. This Privacy Policy explains what data b499 collects, why we collect it, and how it is kept secure.

By using b499's website, mobile app, or any of our services, you agree to this Privacy Policy. This policy should be read alongside our Terms and Conditions for a complete understanding.

This Privacy Policy may be updated from time to time. Check the "Last Updated" date at the top of the page to make sure you're reading the latest version.

02. Information We Collect

B499 only collects the information necessary to provide you with the best service. We avoid collecting any excessive or unnecessary data.

A) What You Provide Directly

B) Automatically collected information

C) Information Received from Third Parties

As part of the KYC verification process, we may confirm your identity through trusted verification agencies. Any information obtained through this process is protected under the same privacy standards.

03. How Your Data Is Used

B499 uses your collected data for the purposes listed below. Each use is backed by a clear and legitimate reason.

• Account Management — To create, verify, and manage your account.
• Service Delivery — to process betting, gaming, and transactions.
• KYC Verification — to comply with international AML and anti-fraud regulations.
• Customer Support — To resolve your questions or complaints.
• Security Assurance — To prevent unauthorized access and fraud.
• Service Improvement — Anonymous analytics to help improve your experience.
• Legal Obligations — to meet regulatory requirements.
• Promotional communications — Only to send you offers with your consent.

04. Who Your Information Is Shared With

B499 does not sell your personal data to any third party. However, limited information may be shared with trusted partners in specific circumstances.

Cases Where Data Is Shared

• Payment providers — to process bKash, Nagad, and Rocket transactions.
• KYC Provider — through a secure channel for identity verification.
• Technology partners — server hosting and cybersecurity providers.
• Legal Authorities — When required by court order or legal obligation.
• Fraud prevention — Limited data shared with industry protection bodies.

What is not shared

• Advertisers or marketing companies.
• Any other gaming platform or competitor.
• Any social media platform or data broker.
• Any third party without your consent.

All our third-party partners are bound by strict data protection agreements and are required to adhere to b499's privacy standards.

05. Cookies & Tracking Technologies

B499 uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly. Cookies are small data files stored in your browser.

Cookie Type

• Essential Cookies — essential for login sessions and security. Disabling these will prevent the site from functioning.
• Functional cookies — To remember your preferences and language settings.
• Analytics cookies — Anonymous data collection to understand which parts of the site are most used.
• Performance Cookies — To monitor site loading speed and performance.

Cookie controls

You can clear or block cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause issues with login or transactions.

06. Data Security Measures

B499 uses industry-leading security measures to protect your data. Our multiple layers of security work together to keep your information safe at all times.

• 256-bit SSL encryption — All data transmission is fully encrypted.
• Two-Factor Authentication — for enhanced login security.
• Firewall & IDS — A system that detects and blocks unauthorized access.
• Regular security audits — An independent team of experts regularly audits our systems.
• Staff Training — All our staff are regularly trained in data protection.
• Data Minimization — only the data that is necessary is stored.

That said, no system is 100% impenetrable. If you suspect unauthorized access to your account, immediately support@b499.ws— contact us and change your password.

07. Your Privacy Rights

Every b499 user has the following rights over their personal data. To exercise these rights, support@b499.wswrite to us at.

Upon receiving a request, b499 typically responds within 30 business days. For complex cases, this period may be extended up to 60 days, and you will be informed in advance.

08. How long your data is retained

B499 does not retain any data longer than necessary. Retention periods vary depending on the type of data and the purpose for which it was collected.

• Account information — for the duration of account activity and up to 5 years after closure.
• Transaction records — Up to 7 years maximum as required by legal obligations.
• KYC Documents — Up to 5 years as required by regulatory obligations.
• Support conversations — up to 2 years after resolution.
• Analytics data — In anonymized and aggregated form, for up to 2 years.
• Cookie data — From session to a maximum of 12 months, depending on cookie type.

Once the retention period expires, data is securely deleted or fully anonymized so that you can no longer be identified.

09. Protection of Minors' Data

B499 is an adult platform. Anyone under the age of 18 is strictly prohibited from creating an account or using the platform.

• Age is verified at registration and confirmed through the KYC process.
• If we become aware that a minor is using an account, that account will be suspended immediately.
• Any data collected belonging to a minor will be deleted immediately.
• If parents have concerns support@b499.wsto let us know.

10. Changes to the Privacy Policy

B499 may update this Privacy Policy from time to time. Changes may be made to improve our services, comply with legal requirements, or adopt new technologies.

• A notice will be posted on the platform before any significant changes are made.
• You will be notified of any changes via your registered email.
• The "Last Updated" date at the top of the page always reflects the most current version.
• Continued use of the platform after any update will be considered as acceptance of the revised policy.

If you object to the updated policy, please withdraw your balance and notify our support team before closing your account.

11. Contact & Complaints

Reach out to us with any questions, concerns, or rights-related requests regarding the Privacy Policy. Our dedicated team is always ready to help.

Including your account ID and request details when submitting a complaint helps us resolve it faster. We treat every privacy-related request with the utmost seriousness.