B499 Terms & Conditions — Transparently
Written for you

01. General Terms & Conditions

B499 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming and Sports Betting platform. These Terms & Conditions apply to all use of b499's services. By accessing b499 via the website, mobile app, or any other channel, you agree to be bound by these terms.

By creating an account or using the b499 platform, you confirm that you have fully read and understood these Terms and Conditions. If you do not agree with any of the terms, please do not use the platform.

These terms and conditions should be read together with b499's Privacy Policy and Responsible Gaming Policy. Both documents form an integral part of your use of b499.

02. Account Registration & Use

Registration Eligibility

To open an account with b499, you must meet the following requirements:

• You must be at least 18 Years years old.
• You are not a resident of any country or region where online betting is prohibited by law.
• You are creating the account in your own name and for your own use.
• You do not already hold another account at b499.

One Person, One Account

Only one account per person is permitted. If the same individual creates multiple accounts, all accounts will be closed and all balances may be forfeited.

Responsibility for Accurate Information

You are required to provide accurate and truthful information during registration. Providing false or misleading information may result in account termination. It is your responsibility to notify b499 promptly if any of your details change.

Account Security

Keep your login credentials (username and password) completely confidential. You are fully responsible for all activity on your account. If you suspect your account has been hacked or accessed without authorization, contact our support team immediately.

03. Deposits & Withdrawals

Deposit Rules

You can deposit at b499 using bKash, Nagad, and Rocket. The minimum deposit limit is ৳500. Deposits are usually credited to your account within a few minutes.

• Once your deposit is successful, you will receive a confirmation notification.
• If a deposit fails, the amount will be returned within 24 hours.
• Only use a payment account registered in your own name.
• Third-party payments are not accepted and may be treated as money laundering.

Withdrawal Rules

Minimum Withdrawal Threshold ৳1,000. Your KYC verification must be completed before submitting a withdrawal request. For verified accounts, withdrawals are typically processed within 1 to 24 hours.

• Withdrawals will only be processed to the same payment method used for the deposit.
• Bonus funds can only be withdrawn after the applicable wagering requirements have been met.
• B499 reserves the right to suspend withdrawals in cases of suspicious transactions.

04. Bonus & Promotion Terms

B499 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, detailed on the offer page. It is your responsibility to read the specific terms of any offer before claiming a bonus.

Welcome Bonus Terms

• The welcome bonus is available to new users only.
• To withdraw bonus funds, 30x Wagering must be completed.
• Wagering requirements must be met within 30 days of receiving the bonus.
• If the conditions are not met within the specified timeframe, the bonus will be forfeited.

General Bonus Rules

• Each bonus offer can only be used once.
• If an attempt to abuse a bonus is detected, the account may be suspended.
• Claiming bonuses via VPN or proxy is strictly prohibited.
• B499 reserves the right to modify or cancel any bonus offer at any time.

05. Betting Rules

The following rules apply when placing bets on b499 and cover all Sports Betting, live betting, and virtual games.

• Bets cannot be changed once confirmed.
• A maximum bet limit applies to each event.
• Bets may be voided due to technical issues during live betting.
• If an event is cancelled, the bet amount will be refunded.
• B499 reserves the right to void any bets placed due to odds errors.
• Match fixing or exploiting insider information is strictly prohibited.

06. Prohibited Activities

The following activities are strictly prohibited on the b499 platform. Any violation will result in permanent account closure and full balance forfeiture.

• Multiple Accounts — Creating multiple accounts under the same person's name.
• Bots & Automation — Placing bets using automated software or scripts.
• Fraud — Using a false identity or fraudulent documents.
• Money Laundering — Using the platform for the purpose of money laundering.
• Bonus Abuse — Strategically exploiting the bonus system.
• Chargeback — Filing fraudulent payment chargebacks.
• Hacking — Attempting unauthorized access to b499's systems.

07. KYC & Identity Verification

B499 complies with international Anti-Money Laundering (AML) regulations. As part of this, all users are required to complete an identity verification (KYC) process.

Required Documents

• A clear photo of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of payment method ownership (e.g., a screenshot of your bKash account).

Withdrawal access will be restricted until KYC verification is complete. The verification process typically takes 24 to 48 hours.

08. Privacy & Data Protection

B499 takes the protection of your personal data seriously. We comply with international data protection standards and will never sell your information to third parties.

To learn how b499 collects, stores, and uses your information, please visit our Privacy Policy Read.

• Your information is kept secure through SSL encryption.
• Anonymous usage data may be analyzed to improve our services.
• Information may be disclosed to authorities when required by law.
• To request deletion of your data, write to support@b499.ws.

09. Account Suspension & Closure

B499 reserves the right to suspend or permanently close any account without notice in the following circumstances:

• Any violation of these Terms and Conditions.
• Suspicion of fraud or deceptive activity.
• Failure to complete KYC verification or submission of fraudulent documents.
• Managing multiple accounts.
• Direction from legal or regulatory authorities.

Self-Account Closure

You may close your account at any time by contacting us at support@b499.ws. It is your responsibility to withdraw any remaining balance before closure. A self-exclusion option is also available as part of our responsible gaming commitment.

10. Limitation of Liability

B499 is committed to delivering the highest quality of service. However, b499 is not liable for the following:

• Bets lost due to internet connection issues.
• Unexpected technical issues or server downtime.
• Failure of third-party software or payment providers.
• Unauthorized access to an account due to user negligence.
• Financial or emotional harm resulting from betting losses.

Betting involves risk. b499 assumes that you are placing bets with full awareness of that risk. Please play responsibly and never bet more than you can afford. To learn more, visit our Responsible Gaming View page.

11. Right to Amend Terms & Conditions

B499 reserves the right to update or modify these Terms & Conditions at any time. Notice of changes will be posted on the platform and may also be sent to your registered email address.

• Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
• Check this page regularly to stay up to date with the latest Terms & Conditions.
• If you object to any changes, please withdraw your balance before closing your account.

12. Contact & Complaints

If you have any questions or complaints about these Terms & Conditions, please reach out to our support team. We're always here to help.

• Email: support@b499.ws
• Response Time: Usually within 24 hours
• Language: Support is available in Bengali and English

Once a complaint is submitted, b499 will investigate and aim to resolve it within a reasonable timeframe. b499's decision shall be considered final in the resolution of all disputes.